Privacy Policy

Introduction

Welcome to https://affordable-skin-tag-removal-treatment.vibereports.co.uk (hereafter referred to as “ASTR” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data from users accessing our website, utilizing our services, or interacting with our applications.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://affordable-skin-tag-removal-treatment.vibereports.co.uk.
Any mobile applications or software developed by ASTR.
Services and products offered through our platform.
Interactions between users and our team via email, phone, text messages, or other communication channels.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how ASTR processes personal data in the following scenarios:

Using Our Services: When you register as an authorized user on our platform or use our applications, we collect and process your account information, payment details, and other relevant data to provide the requested services.
Website Visits: Visiting our websites linked to this policy involves tracking technologies that may gather data about your device, browser, and online behavior for analytics and improvement purposes.
Communication: We may reach out to you via email, phone, or SMS for transactional or marketing purposes, including newsletters, product updates, or customer support.

Personal Data Collection

We collect various types of personal information, which can be broadly categorized as:

Account and Profile Information: This includes your name, username, email address, and any other details you provide during registration or profile setup.
Payment Details: We securely process payment information required for purchasing our services, such as credit card numbers, expiration dates, and billing addresses.
Financial and Purchase Data: We may collect financial records, transaction histories, and purchase patterns to facilitate billing, fraud detection, and business analysis.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers can be used for push notifications, device-specific analytics, and customization of user experiences.
Location Data: With your consent, we may access your location data to provide personalized content or services relevant to your geographical area.
Feedback and Reviews: We value your input and collect feedback, product reviews, and survey responses to improve our offerings.
Social Media Information: If you choose to connect our platform with your social media accounts, we may access basic profile information from these platforms (e.g., name, email, profile picture).
Product Interaction Data: We track how you interact with our products, including product views, clicks, purchases, and preferences, to deliver personalized recommendations and enhance user experience.

We collect this data through direct input from users, automated technologies (such as cookies and tracking pixels), and third-party service providers who assist us in providing and improving our services.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to improve your experience on our website and for analytics purposes:

Strictly Necessary Cookies: These ensure basic functionalities of the website, such as secure login, account management, and page navigation.
Preference Cookies: They remember user preferences, such as language settings or display options, to provide a personalized browsing experience.
Analytics Cookies: Used by analytics providers to collect information about your use of our websites, including pages visited, features engaged with, and referral sources.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy or required by applicable laws:

Legal Requirements: We may need to keep certain records for legal compliance, tax purposes, or to prevent fraud.
Service Provision: Data related to active accounts or ongoing services will be retained until those accounts are closed or services terminated.
Analytics and Improvement: Aggregate data derived from user interactions is kept for a limited period to enhance our platform and services.

Once the retention period expires, or when an account is closed, we will delete or anonymize the personal data to prevent re-identification.

Security Measures

We prioritize the protection of your personal data by implementing robust security measures:

Encryption: We use encryption for data at rest and in transit to safeguard sensitive information from unauthorized access.
Secure Processing: Our payment processors adhere to PCI DSS (Payment Card Industry Data Security Standard) to ensure the secure handling of financial data.
Third-Party Service Providers: We engage reputable third parties to assist us with specific functions, ensuring they maintain adequate security measures and comply with our privacy standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under 18 years old. If we become aware that a child has provided information through our services, we will take steps to delete it promptly.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
Erasure (Right to be Forgotten): In some regions, you may have the right to request the deletion of your data, except where retention is required by law.
Restriction: You can request restrictions on how we use your personal data in certain circumstances, such as during a pending data rectification.
Data Portability: We will provide you with your data in a format that allows for portability to another service provider, if applicable.
Objection and Non-Discrimination: You have the right to object to the processing of your data and to be free from discriminatory decisions based solely on automated processing.
Appeals and Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with our privacy team or relevant supervisory authorities.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, concerns, or requests regarding your privacy or data protection, please contact us:

Email: [email protected]
Postal Address: [Provide the physical address]

We are dedicated to addressing your inquiries and ensuring a transparent and secure user experience.